I really should have, and I knew it. A company called Peak Communications called me to tell me they were switching my phone service. They assured me it was not a sales call, and that while they were not actually AT&T (our home phone service provider) they were an affiliated company contracted to do long distance for AT&T. They were just calling to inform me that my long-distance was going to change providers, though our bill would still be through AT&T and that it would lower my monthly bill. They said AT&T was doing this in order to be more competitive with cell phone companies, as many households were getting rid of their home phone altogether. No contract or other change.
Yada- yada- skip to the part where all I do is say yes this is okay, and I am now under Peak Communications for long distance. Yeah, it was a scam. At the very end of the conversation when they transfer you to a third party so they can record your consent, I thought, “You know, I don’t really understand this, and I’d really prefer it if Shawn did this.” I had asked numerous questions trying to figure out just what was happening and why, and after all their reassurances I still wasn’t quite sure how it worked. BUT, I felt kind of badly, having put the poor guy through the ringer trying to figure it out, and it seemed a harmless change that actually promised to lower my bill. Ha Ha. What I should have felt was not guilt at quitting at the last minute, but justification at not making any changes without a full understanding of what they actually were and a discussion with my husband. Really- why would I feel pressured to do that, or dumb for still not understanding, or like the decision needed to be made right away?!
However, we often make decisions under a false sense of pressure, or when we haven’t had time to sleep on it. The business world is famous for these kinds of sales tactics. I’m hoping to leave this situation a wiser person, and am resolving never to feel guilty about saying “no” again, or at least “call back when my husband is home.” I like to think I always have the option to change my mind if something is really worth looking at, and if I miss the occasional good deal anyway- it’s okay.
BTW- Peak tries to charge 6.5 cents a minute for long distance and uses AT&T as a cover. When we called AT&T they sighed and said they’ve had a lot of trouble with that company, and switched us back. Oh, and they have a BBB rating of F, with everyone having the same problems I did. (Not that it should, but the idea that tons of other people have been taken in by the same scheme made me feel slightly better.)